Teague Nursing and Rehabilitation Facility has chosen Kristie Leago as Employee of the Year — our Business Office Manager who goes beyond her job duties. She is an advocate for residents, family, and staff. Not only is she the BOM, she has maintained her CNA certification. Many times, Kristie assisted with resident care including assisting with showering resident’s when short staffed. She will work during her lunch break and stay late when needed. She defines customer service for this facility. She gains trust with all family members, where they will come to her for all their needs. During facility events Kristie actively seeks to engage residents, families and staff to participate which ultimately enhances quality of life for our residents.
Kristie always has a smile on her face for everyone she comes in contact, her laugh is infectious, and it brings joy to our souls. No matter if the problem is big or small, Kristie endeavors to resolve the issue so that all involved feels like their concerns were not only heard but addressed. Kristie has put aside her personal needs to help others which reaches far beyond her Monday thru Friday, 8am to 5pm schedule. Kristie has a heart for serving people which shows each and every day. She is no respecter of persons, she treats everyone the same.
Kristie demonstrates strong ethical and moral values when representing the Teague Nursing and Rehabilitation Facility. She is very knowledgeable in her profession, she has assisted some business office managers in our sister facilities via phone as well as in person. When she has to go into the community for collections, she is courteous, professional and diligent. This is proven in her collection rates. Not only is Teague Nursing and Rehab blessed to have Kristie Leago as an employee, the entire Gulfcoast LTC family is blessed as well.
