Recently, a reader submitted an anonymous Letter to the Editor that expressed gratitude to the local ER staff.

Enclosed was a copy of a short devotional that expressed the way they felt when needing emergency care.

“With each smile, the hospital became less cold and scary,” reads the short story. “My fear subsided as I sensed God encouraging me through the quiet, friendly care of the staff.”

Although The “Times” is not able to reprint the shared story without permission from the original publication, we thought it appropriate to share a snippet.

“What a difference kindness can make!” says our reader.

Indeed. Kindness makes all the difference.